Chris has successfully driven technology strategy and go-to-market (GTM) growth initiatives for software startups and large enterprises over the past 20 years, focusing on solutions that help organizations improve customer experience.
As vice president and principal analyst at Forrester Research, Art supports Application Development & Delivery (AD&D) Professionals who plan, build, and run unified communications and contact center workloads for enterprises.
Jason has been with NICE inContact for over 9 years and currently manages Studio, Workforce Intelligence, Auto Attendant, and customer migration to the new CXone Platform. Previously, he was a Technical Trainer and Sales Engineer. He has also worked as an Operations Director, Customer Service Manager, and Business Operations Manager. Jason holds a Bachelor’s Degree in Economics and an MBA from the University of Utah.