Executive Strategies for Omnichannel Success
How-To Happy Hour

Join fellow contact center executives at our Indianapolis thought leadership panel discussion and enjoy extended networking immediately following at The District Tap. You'll get valuable advice from industry experts and exchange actionable strategies on how to propel your contact center with smart automation.

We'll talk about:

  • How to identify the right mix of social and mobile support
  • How you can propel your contact center into the future with Automation
  • Tips for coaching your agents to be "ambassadors of expectations"

Space is limited, so register now.



Our Apologies - Event Postponed
The Indianapolis panel discussion that was scheduled to take place on Thursday, June 7 has been postponed due to scheduling conflicts. We apologize for any inconvenience.
Speaker 1

Patrick Russell

Senior Manager Product Marketing - inContact

With a passion for technology and finding new ways to make customers happy, Patrick has spent the last 15 years in leadership positions within the contact center industry. With more than a decade managing various aspects of large multi-site operations with seat sizes ranging from 500 to 3,000 he has developed a deep understanding of what works, and what doesn’t. Patrick has spent the last 4 years working on the software side of contact centers with a focus on Workforce Optimization tools and improving the agent and customer experiences.

Speaker 2

Patrick Russell

Senior Manager Product Marketing - inContact

With a passion for technology and finding new ways to make customers happy, Patrick has spent the last 15 years in leadership positions within the contact center industry. With more than a decade managing various aspects of large multi-site operations with seat sizes ranging from 500 to 3,000 he has developed a deep understanding of what works, and what doesn’t. Patrick has spent the last 4 years working on the software side of contact centers with a focus on Workforce Optimization tools and improving the agent and customer experiences.

Speaker 3

Patrick Russell

Senior Manager Product Marketing - inContact

With a passion for technology and finding new ways to make customers happy, Patrick has spent the last 15 years in leadership positions within the contact center industry. With more than a decade managing various aspects of large multi-site operations with seat sizes ranging from 500 to 3,000 he has developed a deep understanding of what works, and what doesn’t. Patrick has spent the last 4 years working on the software side of contact centers with a focus on Workforce Optimization tools and improving the agent and customer experiences.

call

Call us at 866-965-7227 to talk to an inContact Sales Rep

Call
Column 2
Column #2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi egestas leo nec mauris tristique finibus.

Column 3
Column #3

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi egestas leo nec mauris tristique finibus.