Thursday, June 28 | 12:00pm-1:00pm ET
For the last decade Aarde’s professional experience has been focused around Contact Center technology, servicing businesses and consumers through cloud based SaaS products. He enjoys working with large Global Customer Service teams to increase and leverage the following areas of business; leadership, customer experience, customer success, operations, technology, customer service, recruiting, and people development.
Nadim Hajje has over 10 years of travel industry experience ranging from leisure, Corporate, and government travel. In past year, he has served as Vice President of Information Technology and Data Analytics at Omega World Travel where he has built Omegalytics. Omegalytics is Omega’s proprietary reporting platform that provides insight into travel spend as well as savings opportunity and benchmark data.
Alex works in fast paced Contact Center environments in Mexico and the US, collaborating with the creation of Agent’s competency certification models, training consulting for global leading contact center agencies, setting up contact centers and managing high volume operations.
Call us at 866-965-7227 to talk to an inContact Sales Rep
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