NICE CXone

Make every experience count at Customer Strategy and Planning 2019!

See top-ranked CXone in action at the NICE CXone Booth, exhibition and networking area

Exceptional customer experiences. Every channel. Every time. NICE CXone helps operations of all sizes deliver the ideal customer experience with the most complete, flexible and unified cloud platform on the market. Schedule your personal CXone demo at Customer Planning and Strategy to see why top-ranked CXone should be on every CX solution short list.

How Mature Is Your CX? Planning for Success In 2019

Most contact centres operate with the goal of delivering exceptional customer experiences, but how many achieve that objective? Executing on big vision customer experience initiatives is daunting, and if no one "owns" the strategy, it's nearly impossible to attain the desired results. How will your team achieve success this year? Join us for this can't-miss speaking session that will help your organisation drive meaningful CX improvements in 2019.

Speaker: Ivan Johnston, NICE

Date/Location: April 8th @ 12.55 in the Technology Showcase

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CXone Global Success Story: TechStyle
For global retailer TechStyle, moving to a cloud contact center solution keeps business costs in check while keeping up with demanding customer expectations across all the top brands they support.

Creating a Scalable Customer Service Organization with Cloud Contact Center and AI

Speaker: Aarde Cosseboom, Director of GMS Technology & Product, TechStyle

January 17th @ 3:30 pm, Griffin Ballroom A

A Few Proud Customers

99.99^%

GUARANTEED
UPTIME

⁺275,000

AGENTS

13

YEARS IN
THE CLOUD

⁺100

COUNTRIES

99.99%

Guaranteed
uptime

120+

Fortune 500 /
Global 2000

15 yrs

In the cloud

200+

Thousand agents

Gartner, Critical Capabilities for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, 10 November 2020.
Gartner, Critical Capabilities for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, 9 November 2020.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NICE inContact.

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Global Leader in Cloud Contact Center Software

Make every experience count at Customer Strategy and Planning 2019!

See top-ranked CXone in action at the NICE CXone Booth, exhibition and networking area

How Mature Is Your CX? Planning for Success In 2019

Schedule 1:1 demo