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NICE inContact CXone Named a Leader in Cloud Contact Center Solutions by Forrester Research

NICE inContact CXone has been recognized as a leader by Forrester Research in The Forrester Wave™: Cloud Contact Centers, Q3 2018. CXone is top ranked in the current offering category and received the highest score possible in the market presence category.

Download a complimentary copy of the report to learn:

  • What factors to consider when selecting a cloud contact center solution
  • Why the cloud is the future of the contact center software market
  • How CXone compares to other cloud contact center vendors in 10 subcategories

According to the report, “CXone should be on client shortlists for North American deployments.” Read on for details of Forrester’s cloud contact center research study.

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