NICE CXone was the highest-ranking contact center software in seven G2 'Best of 2021' software award categories. NICE outshone competitors when it came to overall satisfaction and market presence.

Learn how Radisson Hotel Group personalized and enhanced their guest experience with the CXone contact center platform.


The Value Index for Contact Center in the Cloud is based on a comprehensive review of 14 vendors’ contact center products in seven evaluation categories. Download the report and read why NICE CXone was named a leader in all seven categories.