Executive Strategies for Omnichannel Success
How-To Happy Hour

Join fellow contact center executives at our Minneapolis thought leadership panel discussion and enjoy extended networking immediately following at the U.S. Bank Stadium - Lodge Bar. You'll get valuable advice from industry experts and exchange actionable strategies on how to propel your contact center with smart automation.

We'll talk about:

  • How to identify the right mix of social and mobile support
  • How you can propel your contact center into the future with Automation
  • Tips for coaching your agents to be "ambassadors of expectations"

Space is limited, so register now.



Lorem ipsum dolor sit amet, consectetur adipiscing

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi egestas leo nec mauris tristique finibus. Cras viverra viverra nulla, nec rutrum quam gravida nec. Mauris ligula augue, commodo sed tellus ut, faucibus molestie mi.

Integer vitae viverra nunc. Vestibulum dolor ligula, pulvinar nec ullamcorper et
  • Interdum et malesuada fames ac ante ipsum primis in faucibus.
  • Cras viverra viverra nulla, nec rutrum quam gravida nec. Mauris ligula augue, commodo sed tellus ut, faucibus molestie mi.
  • Phasellus pulvinar, felis vestibulum euismod aliquet, dolor metus viverra tortor, sed varius dui augue non purus.
Speaker 1

Patrick Russell

Senior Manager Product Marketing - inContact

With a passion for technology and finding new ways to make customers happy, Patrick has spent the last 15 years in leadership positions within the contact center industry. With more than a decade managing various aspects of large multi-site operations with seat sizes ranging from 500 to 3,000 he has developed a deep understanding of what works, and what doesn’t. Patrick has spent the last 4 years working on the software side of contact centers with a focus on Workforce Optimization tools and improving the agent and customer experiences.

Speaker 2

Patrick Russell

Senior Manager Product Marketing - inContact

With a passion for technology and finding new ways to make customers happy, Patrick has spent the last 15 years in leadership positions within the contact center industry. With more than a decade managing various aspects of large multi-site operations with seat sizes ranging from 500 to 3,000 he has developed a deep understanding of what works, and what doesn’t. Patrick has spent the last 4 years working on the software side of contact centers with a focus on Workforce Optimization tools and improving the agent and customer experiences.

Speaker 3

Patrick Russell

Senior Manager Product Marketing - inContact

With a passion for technology and finding new ways to make customers happy, Patrick has spent the last 15 years in leadership positions within the contact center industry. With more than a decade managing various aspects of large multi-site operations with seat sizes ranging from 500 to 3,000 he has developed a deep understanding of what works, and what doesn’t. Patrick has spent the last 4 years working on the software side of contact centers with a focus on Workforce Optimization tools and improving the agent and customer experiences.

call

Call us at 866-965-7227 to talk to an inContact Sales Rep

Call
Column 2
Column #2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi egestas leo nec mauris tristique finibus.

Column 3
Column #3

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi egestas leo nec mauris tristique finibus.