Choose the right software for your business with in-depth insights and competitive comparisons
NICE inContact CXone has been recognised as a leader by Forrester Research in
The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Providers, Q3 2020. CXone is top ranked in "current offering" and "strategy" categories, and received the highest possible scores in 29 of 33 criteria used to evaluate cloud contact centre providers.
Download a complimentary copy of the report to learn:
- Which factors matter most when choosing cloud contact centre software
- How Forrester evaluates CXone relative to other cloud contact centre vendors
- Why now is the time to modernise to a cloud contact centre platform