Choose the right software for your business with in-depth insights and competitive comparisons
NICE inContact CXone has been recognised as a leader by Forrester Research in The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Providers, Q3 2020
. CXone is top ranked in "current offering" and "strategy" categories, and received the highest possible scores in 29 of 33 criteria used to evaluate cloud contact centre providers.
Download a complimentary copy of the report to learn:
- Which factors matter most when choosing cloud contact centre software
- How Forrester evaluates CXone relative to other cloud contact centre vendors
- Why now is the time to modernise to a cloud contact centre platform