NICE CXone has been recognized as a Gartner Magic Quadrant Leader for CCaaS for the seventh consecutive year and named the only Leader in both Contact Center as a Service (CCaaS) and Workforce Engagement Management (WEM). And this year, we’re also positioned furthest for completeness of vision. By partnering with a seven-time Leader, we believe you’ll gain the proven expertise and innovative technology to deliver winning CX every time. Don’t just fix your first-gen call center. Transform it. With proven next-gen know-how.

Download a complimentary copy of the 2021 Gartner Magic Quadrant™ report where we believe you will learn more about:

  • Gartner’s independent perspective of the Contact Center as a Service market
  • Why NICE CXone has been named a Magic Quadrant Leader for the 7th consecutive year
  • Top considerations to evaluate in your CCaaS purchasing decision

Harness the power of real-time data with a next-gen CX platform that reduces customer effort, increases agent effectiveness, and drives revenue growth. Listen to the experts at Gartner. Their in-depth, independent analysis tells the whole story. Build relationships that last with CX that’s second to none—with NICE CXone, we believe the most complete, all-in-one cloud contact center platform on the market.

Gartner, Magic Quadrant for Contact Center as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, August 10, 2021

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