Read What the Analysts Say

Analysts Never Agree on Anything. Except on This. CXone is the Cloud Contact Centre Leader.

There are a lot of options when it comes to solutions that improve the customer experience. But now you can choose the cloud contact centre that has the analysts nodding in three industry-leading reports.

With CXone, you get powerful technology powered by a reliable partner and a whole lot more, including:

  • An integrated platform to help you act smarter and respond faster
  • A smooth transition from on-premises to the cloud
  • The greatest value with your contact centre budget
  • A cloud contact centre leader, backed by the rankings as a leader from industry experts

Access your complimentary reports to see why CXone has all the experts nodding. And how it can help you transform customer experiences.

Gartner Western Europe
Gartner Western Europe

Named a Visionary in Western Europe!

2019 Gartner Magic Quadrant for Contact Center as a Service, Western Europe

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Gartner Capabilities
Gartner Capabilities

Highest Scores in Four of Five Use Cases – Two Years in a Row!

2019 Gartner Critical Capabilities for Contact Center as a Service

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Highest possible scores in 23 of 32 criteria

The Forrester Wave™: Cloud Contact Centers, Q3 2018

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