Read What the Analysts Say

Analysts Never Agree on Anything. Except on This. CXone is the Cloud Contact Center Leader.

There are a lot of options when it comes to solutions that improve the customer experience. But now you can choose the cloud contact center that has the analysts nodding in three industry-leading reports.

With CXone, you get powerful technology powered by a reliable partner and a whole lot more, including:

  • An integrated platform to help you act smarter and respond faster
  • A smooth transition from on-premises to the cloud
  • The greatest value with your contact center budget
  • A cloud contact center leader, backed by the rankings as a leader from industry experts

Access your complimentary reports to see why CXone has all the experts nodding. And how it can help you transform customer experiences.


Named a Leader Five Years in a Row!

2019 Gartner Magic Quadrant for Contact Center as a Service, North America

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Gartner Capabilities
Gartner Capabilities

Highest Scores in Four of Five Use Cases – Two Years in a Row!

2019 Gartner Critical Capabilities for Contact Center as a Service

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Highest possible scores in 23 of 32 criteria

The Forrester Wave™: Cloud Contact Centers, Q3 2018

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