Read What the Analysts Say

Clear leadership is recognized. CXone is the cloud contact center leader.

Don’t just leave your customer experience up to chance. With NICE inContact CXone, you’re not just leveraging proven technology. You’re doing it with a clear leader according to all industry-leading reports.

With CXone, you get more than the technology you need, you also get:

  • A reliable partner to help you achieve your customer experience goals
  • A smooth transition from on-premises to the cloud
  • The greatest value with your contact center budget
  • A cloud contact center leader, backed by the rankings as a leader from industry experts

Get your complimentary copy of three industry reports now. And learn why top-ranked CXone should be on every contact center’s solution short list to transform customer experiences.

Gartner
Gartner

Named a Leader Five Years in a Row!

2019 Gartner Magic Quadrant for Contact Center as a Service, North America

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Gartner Capabilities
Gartner Capabilities

Highest Scores in Four of Five Use Cases – Two Years in a Row!

2019 Gartner Critical Capabilities for Contact Center as a Service

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Forrester
Forrester

Highest possible scores in 23 of 32 criteria

The Forrester Wave™: Cloud Contact Centers, Q3 2018

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