Frost & Sullivan 2020 European CCaaS Competitive Strategy Innovation and Leadership Award
“For its strong overall performance, NICE inContact is recognised with Frost & Sullivan’s 2020 Competitive Strategy Innovation and Leadership Award.” Federico Teveles, ICT Analyst
NICE inContact is pleased to be recognised by Frost & Sullivan as a recipient of the 2020 Competitive Strategy Innovation and Leadership Award. “NICE inContact has positioned itself as a leader in the CX industry that effectively helps its customers to overcome their customer services challenges,” Frost & Sullivan reports.
From high-value services to advanced software and global experience, NICE inContact is a global leader in customer experience. With this recognition from Frost & Sullivan, explore how NICE inContact is primed to continue moving contact centres forward to transform the customer experience.
What to expect
What makes NICE inContact best-in-class for contact centre software
Key benchmarking criteria for strategy innovation and leadership
The 10-step process of determining best practices recognition
How a digital-first approach and advanced functionality contribute to a better CX
Why NICE inContact could be the ideal choice for your contact centre
“For its strong overall performance, NICE inContact is recognised with Frost & Sullivan’s 2020 Competitive Strategy Innovation and Leadership Award.”
You put your customers first in all you do. So do we. Explore the most complete cloud native platform in the industry-and learn how we're helping companies like yours transform the customer experience.
Platform
Boost your customer experience and build deeper loyalty.
People
Our hightly experienced and passionate teams provide the consisten white-glove support you need to succeed for the long haul.
Possibilities
We collaborate with companies to suggest solutions that meet their unique needs to help deliver better results by cultivating stronger relationships.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
Webinar Demo Preview
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
Webinar Demo Preview
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
If you’re ready to make the leap, consider CXone. The all-in-one cloud contact center platform.
99.99%
GUARANTEED UPTIME
+415,000
AGENTS
15
YEARS IN THE CLOUD
+100
COUNTRIES
99.99%
Guaranteed
uptime
120+
Fortune 500 /
Global 2000
15 yrs
In the cloud
200+
Thousand agents
Gartner, Critical Capabilities for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, 10 November 2020.
Gartner, Critical Capabilities for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, 9 November 2020.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NICE inContact.
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