Choose the right software to help you exceed customer expectations and transform customer experiences
NICE inContact has been named a Leader while also achieving highest overall position for ability to execute in the 2020 Gartner Magic Quadrant for Contact Center as a Service.
This is the sixth consecutive year that NICE inContact has been named a Leader in the CCaaS Magic Quadrant.
And the timing is perfect, as it’s never been more critical to retain your best customers by working with the right contact centre partner.
Who’s the right contact centre technology partner for your business?
Download a complimentary copy of the Gartner Magic Quadrant report to learn more about:
- Independent evaluation by Gartner of the Contact Centre as a Service market
- Why we believe NICE inContact continues to be named a Magic Quadrant Leader due to our ability to execute and completeness of vision
- Vendor strengths and cautions to help you make a smart buying decision
You have your own, unique business objectives.
NICE inContact can help you achieve them.
But don’t take our word for it, listen to the experts at Gartner, with their in-depth independent analysis of what matters most in contact centre software.We help companies put the customer first and build relationships that last.
CXone, the world's most complete cloud contact centre platform, helps deliver exceptional customer experiences with efficiency and personalisation.
Gartner, Magic Quadrant for Contact Center as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, 9 November 2020 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other designation.
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