Call center software built for the small & mid-size business.
Customer satisfaction & loyalty are essential to the success of any business. NICE CXone was designed to give savvy small-to-medium sized businesses the support they need to grow quickly and sustainably.

Our AI-driven contact center software solutions automatically detect what a customer needs, matches them to the agent who can best assist them, and ensures a quality experience from start to finish. Staff forecasting, scheduling, and training tools also save you money by reducing labor costs and unnecessary resources.

Let's start solving your contact center's critical challenges. Get your quote.

Impressive results

Gain efficiency

68%

less work required after calls for Check Into Cash		 Boost revenue

10%

sales growth for YSTA Services		 Increase performance

23%

more outbound calls for ClearChoice




Featured Customers

check into cash MSI ysta services clear choice

Earn happy customers & loyalty with a personalized experience.

With NICE inContact, you can tailor your workflows to create a seamless, personalized call center experience for customers. Use simple drag & drop tools to develop workflows of all complexities and even add custom scripts.

Save money & resources with staff forecasting.

With NICE inContact, you can reduce contact center costs without cutting service or value. AI-driven forecasting tools help optimize staff schedules to achieve the greatest productivity with the least expense.

Keep agents happy & productive with a powerful integrated desktop.

Our all-in-one platform empowers agents to perform their best. They can complete training, handle multiple calls at a time, respond across all channels (including social media and chat), monitor their performance, and more. Our call center software is built for ease-of-use and speed, giving your agents more time to focus on solving your customer’s challenges.


Ready to improve CX and grow revenue?

Get quote