Whether you are still looking for options to move all agents home or are dealing with daily disruptions due to on-premises systems not built for remote work, NICE inContact is here to help.
For a limited time, we are offering you CXone@home – a no charge option to use NICE inContact CXone, our enterprise-grade cloud contact centre platform. Keep your agents safe and your customers satisfied. Plus, with a complete suite of integrated workforce optimization (WFO) capabilities, you can restore your full business operations remotely within days.
CXone@home details:
Safe Service Continuity
ACD & IVR
Calls, Chats & Email
Integrated Softphone
Voice Recording
Agent Performance & Compliance
Quality & Coaching with Analytics
Performance Mgt.
Screen Recording
Service Level Assurance
Workforce Forecasting and Scheduling (WFM)
Simply fill out the form and a dedicated contact centre specialist will contact you to get started.
*Nominal one-time activation fee applies