NICE inContact | IVR Software Quote

Our Interactive Voice Response (IVR) system reduces your cost per call by letting customers choose the type of help they want such as self-service or speaking to an agent. Not only will our IVR software free up your agents to handle more complex cases, but customers can quickly self-solve basic issues like bill pay, account inquiries, and more.

Improve Customer Satisfaction With:

Automated Speech Recognition and Text-to-Speech
Automatically Call Back Customers
Quick and Easy to Modify Operating Hours and Holidays
Fully Integrated with inContact ACD
Pull in Essential Customer Data from CRMs like Salesforce

First Name

Last Name

Business Email

Business Phone

Company

Job Title

Country

State or Province

UTM Source:

UTM Medium:

UTM Campaign:

UTM Content:

UTM Keyword:

UTM Detail:

Attribution User ID:

Adwords GCLID:

Opt-In:

Double Opt-In:

Event Content Button

⁺500,000

99.99%

Guaranteed
uptime

120+

Fortune 500 /
Global 2000

15 yrs

In the cloud

200+

Thousand agents

Gartner, Critical Capabilities for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, 10 November 2020.
Gartner, Critical Capabilities for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, 9 November 2020.

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IVR Software by NICE inContact